Account recovery department

Discussion in 'European Server' started by Madnug, Jan 2, 2017.

  1. Madnug

    Madnug Guardian

    Server:
    European
    Friend ID:
    81807699
    Leader:
    Absolute Zero Vern
    Level:
    228
    Hunter Rank:
    21
    Messages:
    9
    Hi on 16th december i got the message from gumi which stated my account recovery request has been passed to the account recovery department and that they would message me whenever they got the permission to proceed or something like that...it's been quite some days since i got any news and i also recontacted them asking if there were any news and i didn't get any replies yet...how much time does it usually take to recover an account ?
     
  2. Akumu

    Akumu Eurynomos

    Server:
    European
    Friend ID:
    33768806
    Leader:
    IS-2m(fated), Zelnite
    Hunter Rank:
    50
    Raid Class:
    RC 6
    Currently Playing:
    BF EU, Panzer Waltz, Path of Exile
    Messages:
    725
    It took around a week for me, but that was 10 months ago IIRC.
    Try asking them via email?..
     
  3. Madnug

    Madnug Guardian

    Server:
    European
    Friend ID:
    81807699
    Leader:
    Absolute Zero Vern
    Level:
    228
    Hunter Rank:
    21
    Messages:
    9
    and to which email do i have to send it ? i'm on the european server
     
  4. Didididi

    Didididi

    Friend ID:
    23063172
    Leader:
    Vargas
    Messages:
    476
    Send a message to your local CM on the forum.
    Cm means community manager.
     
: account, support

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