Start Up Loading Screen Glitch

Discussion in 'General Discussion' started by Graven, Oct 13, 2018.

  1. Graven

    Graven

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    yeetus
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    So, the main issue is the fact when I start it up, and press once to get into game, the game kinda just sits there and does nothing. The animation still continues but I can not effect anything on the screen and it does not load. I have a video attached showing it better :



    It shows what I mean, and it includes terrible commentary in the form of my sick voice.
     
  2. Derrellmorton777

    Derrellmorton777 Sage

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    Fulgr halcyon eze
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    Yeah its doing the exact same thing for me as Well. Is there a new update or something?
     
  3. Graven

    Graven

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    yeetus
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    I dont know, all I trully know is that after I reset all data by holding the pink dimond, facebook locked me out of my account, so I can not acces my account during an UoC event, which sucks balls. also sucks balls that it has an amzin 7* arena unit on the acc.
     
  4. Lordsoul

    Lordsoul

    Leader:
    Izuku Midoriya
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    I'm having the exact same problem. It won't load past the touch screen part. Not sure what to do :/

    Sent from my LG-H901 using Tapatalk
     
  5. Graven

    Graven

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    Global
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    yeetus
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    Ok, there is a way to fix it, when you load in the first time, the pink diamond in the middle upper of the loading screen is actually a button, hold that for 5-7 seconds, and a popup for a "clear all data" will come up, after that clear data and then re-login to your account with Facebook. IMPORTANT: make sure your account is connected with Facebook, and if it is not, then contact Gumi support at https://www.gumisupport.com/hc/en-us and talk to them about attaching a facebook account or work something out with them.
     
  6. Lordsoul

    Lordsoul

    Leader:
    Izuku Midoriya
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    I appreciate the help. I actually redownloaded the app and it fixed problem. I had to do it twice but it's working. Thanks though :)

    Sent from my LG-H901 using Tapatalk
     

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